Blank Pages

@shimassociates Try and deactivate Jetpack.

If not, use this plugin: https://www.ads-software.com/plugins/health-check/ to get a detailed report on your installation.

Let me know how that goes ??

The only button near Jetpack is “Activate” so I assume it is already de-activated.

I downloaded that link but do not know how to read and interpret it.

@shimassociates Okay.

Let’s rule out the possibility of a conflict.

Use Health Check plugin in troubleshoot mode to deactivate plugins and check if the site loads fine. Consider reactivating them one by one and see which one causes the issue.

Edited to add: Go to Plugins > Add new > Type in Health Check > Download > Activate.

Can I just deactivate plugins one at a time once I’m logged in under my “plugins” tab instead of using the Health Check?

@shimassociates Yeah you can, go ahead ??

Troubleshoot mode helps you do it safely and without affecting visitors.

Thank you for your help. Do I deactive 1 plugin and immediately reactivate it, or deactivate all at once and then reactivate all?

@shimassociates Deactivate one > check your pages for content/image > Move on to deactivate another.

Rinse and repeat ??

Until you find the culprit.

I did it for all of them and it’s still blank.

Check with your host, which I believe is Bluehost no? See if you have a backup and just revert back to that. Try updating plugins and core in a local staging area or even in a staging area on BH.

Try not to update a live site so this doesn’t happen to you again.

@shimassociates Okay.

What page builder are you using? Elementor/ Beaver builder/ Gutenberg

What theme are you on? Check here: https://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2014/11/add-new-theme.png

Where do I find the page builder we are using (Elementor, Beaver Builder, etc.)

We are on our own custom theme.

@shimassociates Got to your Wp admin dashboard, you can find it here: https://wpmayor.com/wp-content/uploads/2019/07/wp-admin-pages-pro-review-0.png

Your custom theme may not be rendering content and images for pages. I will suggest contacting your custom theme developer.

Have a good day!