Blank pages after import

I confirmed it’s a database issue, at least to start. I corrected the database name and got a response to install a new site. Then I corrected the table_prefix, and got blank pages again.

I think this was me expecting more from your plugin than I should have, but the import process did NOT change URLs in the database; shouldn’t it have done that?

Hi burtonlo,

I am sorry to hear that you are having an issue with the plugin. Could you use the report a probem button in the plugin. It will send us any errors that happened in the plugin and I will be able to better assist you that way.
Thank you!

I wasn’t able to use the “Report a Problem” button because all my pages were blank.

I’ve resolved my issues, and wouldn’t hold the plugin at fault, except for one aspect…

The import page seemed to infer that the import process would automatically make database changes for URLs, such as in the case of migrating from one domain to the next. Did I misunderstand that?

If that _is_ supposed to happen, then it didn’t during my import. I had to manually make those database replacements.

Hi burtonlo,

Yes, that is supposed to happen on import given that you are using v1.9.2 of the plugin.
If your pages were blank, something was not right. When you talk about blank, do you mean both backend and frontend or just frontend?

I didn’t get any front- or back-end valid responses, not even to login.

Let me chase this down on my end. I think I made assumptions, and am still willing to try the plugin again.

Hi burtonlo,

Could you please try the plugin again and just before you hit the import send us something from “Report a Problem” button in order to see the previous errors?

Thanks for your understanding

Just sent.