• Anonymous User 18871140

    (@anonymized-18871140)


    my tickets pdf are blank sometimes
    i did what your documentacion told to make wp memory limit to 512M but to no avail
    please help, what is the point of paying if you dont give support
    my clients are going crazy as i am!
    thanks

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • If you’re using paid plugins from Tickera then contact them on the official website https://tickera.com/ for a quick response.

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    hi i did contacted you a few days ago but i havent got any answer

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    i have digitalocean droplet with 8GB memory and 4 cpu′s, i also made wp memory 512M but its not helping

    You can enable the DEBUG and look for errors. there will be other issues that leading to blank PDF

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    i did enable debug but the only error i get is wp memory already set

    Can you post the complete error message?

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    Warning: Constant WP_MEMORY_LIMIT already defined in /var/www/html/wp-config.php on line 173

    this is the whole error

    You’ve duplicated the entry of defining WP_MEMORY_LIMIT in the wp-config.php file. review your wp-config.php file and remove the duplicate entry. I am afraid due to duplicate entry your first entry value is being loaded in the site and whatever you’re entering in the second entry it doesn’t affect the site.

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    no i do not i did check that
    the only wp memory i have is on line 173

    Thread Starter Anonymous User 18871140

    (@anonymized-18871140)

    by the way thanks for your support i really need it
    can we have a zoom talk or something please

    Try clearing cache if you have a cache option in the site or in hosting options. also, check your wp-config.php file and see if any other PHP file is being include or require before you define a line.

    I am not on zoom and I cannot provide any personal assistant here. I can just help you figure out the issue here only.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://tickera.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘blank pdfs’ is closed to new replies.