Blank Plugin Screens and Massive Amount of Stored Data

  • Resolved jaredatcanvas

    (@jaredatcanvas)


    1 year, 8 months ago

    I was recently alerted by my hosting provider that we have exceeded our storage limits. I was told that the source of the storage was primarily in wp-content > cache > wpo-minify. It turns out that fold is 62 GB and contains 386,999 folders.

    Furthermore, the plugin pages display blank. All of them.

    I have attempted the following with no success:

    • manually deleting files—FTP client times out
    • purging cache via WP toolbar link—times out
    • updating the plugin
    • deactivating the plugin
    • deleting the plugin—won’t fully delete and I get a 524 Deletion Failed error message
    • re-uploaded the plugin and overwrote existing files. Still blank pages.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    @jaredatcanvas Please provide more information to understand the issue.

    1. Have you purged the 62 GB wpo-minify files and folders?
    2. Does only WP-Optimize pages are blank or all plugin pages?
    3. Provide your php error log details

    Considering the timeout and 524 errors you are getting this seems to be a server issue

Viewing 1 replies (of 1 total)
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