Blank Posts and Pages

  • Resolved Terry J

    (@texasbiz)


    2 years, 4 months ago

    Have a site that has the page builder plugin. Been a month or so since I have needed to edit posts/pages. Today I go to edit and this is what I see:

    View post on imgur.com

    After I disable the page builder plugin all my posts/pages act normal.

    Using WP 6.0.1
    Page Builder Framework Version: 2.10 (but changing to 2022 theme does not change issue)
    PHP Version 8.1.8

    I disabled all plugins one at a time and none of the others are causing this issue.

    Since I built site around the plugin, going to be a pain to change to another. Any ideas?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi Terry

    There is quite a long list of potential 500 error causes.

    Please, start by running a plugin conflict test as follows:

    – Clear any caching plugins that may be in use.
    – Temporarily deactivate all plugins at once except for Page Builder.

    Does the issue persist?

    Thread Starter Terry J

    (@texasbiz)

    Thanks for reply. Yes, I understand there could be a long list of causes.

    But bottom line is when I deactivate page builder everything works.

    I have spent few hours deactivating plugins and reactivating. At one point only plugin activated was page builder and still had issue. Use WP Fastest Cache plugin and used clear all cache many times.

    Looks like I have some troubleshooting to do but not sure what else to try. At this point going to delete page builder and rebuild my pages using another method.

    Have a good one.

    Thread Starter Terry J

    (@texasbiz)

    FYI: Something to do with PHP 8.1.8

    For quick test change to PHP 7.4 and issue vanished.

    Sadly, for my current project have to use PHP 8+

    Just pass on what I discovered.

    Thanks

    Plugin Support Andrew Misplon

    (@misplon)

    Hi Terry

    Thanks for the update.

    It shouldn’t be necessary to deactivate and reactivate plugins as described. Just the one test with all plugins deactivated except for Page Builder is enough to check for a working baseline.

    Please, enable WP_DEBUG to see what’s there.

    Debugging in WordPress

    Plugin Support Andrew Misplon

    (@misplon)

    Hi Terry

    A quick follow-up. If you’d like us to take a look at your debug.log file, we’d be happy to. There is a good chance errors are present in the log file. If not, no worries.

    Cheers

    Andrew

    Thread Starter Terry J

    (@texasbiz)

    Thank you very much for follow up Andrew. Unfortunately, I had to remove the plugin and use another to get a project completed. Behind in my work by month due to illness and had to quickly move forward.

    I have another site in plans (on same server, same PHP 8, ect) and will attempt to reproduce the error and then give you some logs.

    Appreciate the willingness to solve the mystery:)

    Plugin Support Andrew Misplon

    (@misplon)

    I’m glad to hear you’re making progress. If we can assist in the future, please, let us know. I’m sure we can resolve the issue or help to diagnose the problem.

    Chat soon ??

    Cheers

    Andrew

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Blank Posts and Pages’ is closed to new replies.