Blank Removal Needed
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We use the form to submit web page orders to a ticketing system queue. We were sending the form using the email address of the of the person submitting the order so that replies from the ticketing system would go to the person submitting the order.
But, the ticketing system does a DNS lookup on the mail system of the customer’s email and determines that our email server which sent the order is not an authorized sender. So the order is rejected and we lose the order.
We need a unique character string, other than the customer’s email to be able to satisfy the requirements of the ticketing system to keep each order unique. We are presently using the customer’s first and last name, but, if the customer inadvertently places a blank anywhere in the name field of the order, the email to the ticketing system will be rejected. So, we need either:
1) A feature on the name fields that will guarantee the removal of all blanks when the form is submitted or
2) A random string generator that will provide us with a unique (random) string with no blanks. The date and time of day down to the second would be just fine.Would you be able to provide either of these enhancements? Option 1 would be most desirable.
GAF
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