Blank Screen

Hi there,

Are you seeing any JavaScript errors by chance? (You can read how to look for these by following step 3 in our guide on checking for JavaScript problems).

Also, you mentioned disabling other plugins, did you also try with a default theme (like Twenty Seventeen) ?

no errors – https://joxi.ru/J2bPORSXQQVNr6

I can not try Twenty Seventeen, I have a working site people.

I have 5 different templates – 5 sites – everywhere the same – no errors – does not work.

You can use Troubleshooting Mode in the Health Check plugin to test out other themes and enable/disable plugins without affecting site visitors.

That being said, when you view the blank screen, have you tried just hitting refresh on the page? It’s a bit of a long shot, but you -may- be hitting a race condition that sorts it self by refreshing while on the page.

I do not want to look for errors – I’m not a programmer. I want to install only working plugins, and not look for errors.

I do not need your plugin that does not work and spends my time looking for errors. I have it all works well without it.

Test yourself, find mistakes, and then offer your plug-in to the community.

Hello pionernik,

Thank you for taking your time to check out this plugin and for your feedback.

Hello Marius L. J. ,
Is it possible to have a debug system in the Beta version that can automatically collect (at least some) faults?

Thanks

I have a test site, https://test.catalyzeit.net, which only has TwentySeventeen theme, Gutenberg plugin, and the recommended Health Check & Troubleshooting plugin. That’s all. I can’t get anything but the dreaded white screen, where you can’t see nor edit the post content for anything.

If I activate the Send System Info plugin, I can pull the following info about my config.

Help, please! I want to try things out with Gutenberg but so far have not been able because of this persistent issue.

Thanks!
// Generated by the Send System Info Plugin //

Multisite: No

SITE_URL: https://test.catalyzeit.net
HOME_URL: https://test.catalyzeit.net

WordPress Version: 4.9.8
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Twenty Seventeen 1.7

Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

Platform: Windows
Browser Name: Chrome
Browser Version: 68.0.3440.106
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/68.0.344
0.106 Safari/537.36

PHP Version: 7.2.8
MySQL Version: 5.6.40-84.0-log
Web Server Info: Apache

WordPress Memory Limit: 40MB
PHP Safe Mode: No
PHP Memory Limit: 768M
PHP Upload Max Size: 128M
PHP Post Max Size: 128M
PHP Upload Max Filesize: 128M
PHP Time Limit: 120
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled

WP Table Prefix: Length: 4 Status: Acceptable

Show On Front: posts
Page On Front: (#0)
Page For Posts: (#0)

WP Remote Post: wp_remote_post() works

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: Off

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.

ACTIVE PLUGINS:

Gutenberg: 3.5.0
Health Check & Troubleshooting: 1.2.1
Send System Info: 1.3

@diver8642 This is another users support thread, please open your own topic.

To get you started, I looked at your site and it’s got server errors just trying to view posts, so you need to look into that first of all.