Blank Screen

  • Resolved mywebmaestro

    (@mywebmaestro)


    5 years, 11 months ago

    When I log in everything displays correctly, except for the coming soon preview which shows as blank, and when I log out it comes up blank as well. I’ve tried different page URLs to test if it was caching, that doesn’t seem to be it, and I’m not finding any errors in the logs or in the console. I’ve tried clearing out the htaccess file as well, no change. Do you have any suggestions of what else I can look at to track this issue down?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SeedProd

    (@seedprod)

    A blank page means your WordPress site has an error. See this:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

    Thread Starter mywebmaestro

    (@mywebmaestro)

    I understand that’s typically the case, but I ran through all those fixes. Plus, it only comes up blank with the coming soon setting turned on. Everything works fine otherwise. If I disable that, the site comes up without trouble. And if I log in, everything works, except the coming soon preview. I’ve been unable to find any errors logged. I tried disabling some other plugins, I even tried switching themes, but nothing is changing the behavior. I’m stumped. ??

    Thread Starter mywebmaestro

    (@mywebmaestro)

    There appears to be a PHP issue with the coming soon page – I changed my account’s PHP version from 7.1 to 7.0 and am now seeing the page correctly. Which is odd given that I couldn’t find any logged PHP errors with the version set to a newer version.

    Plugin Author SeedProd

    (@seedprod)

    sounds like it would take a deep dive to figure out what is going on. unfortunately, I don’t have any advice to give outside of the thing to try in that article ??

Viewing 4 replies - 1 through 4 (of 4 total)
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