• Resolved jshade77

    (@jshade77)


    I was anxious to test out Gutenberg today but after activating the plugin and starting a new post all I got was a blank screen that didn’t resolve. My host helped me get the default back to classic editor, but now when I try to switch to Gutenberg or view the demo it just reloads my dashboard….

    The page I need help with: [log in to see the link]

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  • Hi there,
    So sorry, you had an unpleasant experience with Gutenberg. I will try to assist you, but I would need more details.

    When you say “my host helped me to get the default back to classic editor” – do you know what exactly they did? Did they install a different plugin?

    There might be another plugin conflict interfering, too as I see there is quite a lot going on your site.

    Thread Starter jshade77

    (@jshade77)

    I’m not sure what they did but I can switch back and forth between the two editors but the Guttenberg screen is still just blank…,

    Oh so you are getting the edit post page but it stays blank. Sorry, I misread your earlier message.

    There might be a conflict with other plugins. We would need to deactivate one plugin at a time, and test if the problem still exists. With a set of 10 or 15 plugins this might not be possible. This is a live site and it might disrupt parts of your website during that testing for conflict. So we need to be careful.

    There is a helper plugin, Health Check, with its Troubleshooting Mode It allows you enable /disable different plugins for you as the administrator, without interrupting the experience of your visitors. They still will see you site as intact.

    A better way would be to asked your hosting service if they can assist in setting up a clone of your website, like a sandbox, so you can use that for further testing and leave your live site along.

    This might sound a bit too much for you – quite understandably – I might add. Chance are you might not like these kind of puzzles like I do – hardly any one does.

    I have a fresh install on default wordpress install , and activated gutenburg and getting a blank screen, no plugins(other than gutenburg) install and no other changes.

    Just installed and activated gutenburg, tried to edit default page and gives me blank screen, the classic editor works.

    same here – latest gutenberg

Viewing 5 replies - 1 through 5 (of 5 total)
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