Blank screen when creating ACF view

  • Resolved jlanpheer

    (@jlanpheer)


    1 year, 1 month ago

    Hello, i’ve read some nice things about using ACF Views to display custom post types. I’ve created a custom post type already via ACF. I’ve installed the ACF Views plugin, the most recent version. When i click ‘Add New’ in the ACF Views dashboard, i get a blank white screen with a menu on it if i scroll down. The screen is blank except for that menu and an animated gif of a steaming cup of coffee. I’ve enclosed a screenshot. This is happening on a development server running WP 6.3.2. We’re running ACF version 6.2.1 and ACF Views version 2.2.5. Have you heard of this before and can you point us at a possible solution? Screenshot attached (i hope)….

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter jlanpheer

    (@jlanpheer)

    Not sure why my image is not displaying in this post, the image is on the google drive. I’ll attach a link here: https://drive.google.com/file/d/16AYbEbQ_kTL8Ym8wSjMpIN5y7rptDSVt/view?usp=sharing

    I have same issue, i exported views then removed the plugin and installed it again but the same.

    Plugin Author WPLake

    (@wplakeorg)

    Hi @jlanpheer

    Sorry to hear you’re having an issue.
    Please kindly update your plugin to the latest version.

    Since v2.3.0 the templates are now stored in the wp-content/uploads folder of WP.

    If you’re still experiencing an issue adding or editing Views, then please see the steps below to provide us with the necessary log information for us to help.

    1. In the wp-config.php file, change the lines with WP_DEBUG, WP_DEBUG_LOG = true
    2. Try to add a View. If error persists then check log file.
    3. Go to directory wp-content/debug.log and copy the lines related to ACF Views, then share it with us.
    Thread Starter jlanpheer

    (@jlanpheer)

    Thank you for your reply, i had what i thought was the latest version, so my apologies for that. I’ll update, try again and advise. Thank you!

    Thread Starter jlanpheer

    (@jlanpheer)

    I’ve done as you’ve asked above, i’ve downloaded/installed the latest 2.30 version and have set my site’s wp-config setting WP_DEBUG to true. I re-installed the plugin, attempted to add a view and got the same result. I found NO debug log in the wp-content folder. I then went back and added these two lines to my wp-config file:

    define( ‘WP_DEBUG_DISPLAY’, false ); define( ‘WP_DEBUG_LOG’, true );

    This did not change anything. Still no debug information at all. Do you have other suggestions?

    Thread Starter jlanpheer

    (@jlanpheer)

    I thought that i’d add that the site (in development) is using a simple Astra child theme, no bells/whistles, VERY vanilla site so far….

    Plugin Author WPLake

    (@wplakeorg)

    Hi @jlanpheer

    We’ve released another plugin version with bug fixes v2.3.2.
    Can I again please ask you to update your plugin to the latest version, and see if the white screen issue is resolved?
    It appears that some themes are causing a conflict of sorts, we fixed a lot of theme support so far, and will continue to do so.

    Thanks for reporting the issue, and for your patience in this regard.

    Thread Starter jlanpheer

    (@jlanpheer)

    OK, thanks for your reply. I had a deadline and ended up building my own solution, but i will circle back and test it.

    Plugin Author WPLake

    (@wplakeorg)

    Hi @jlanpheer

    Okay, thanks for letting me know.
    I’ll close this ticket for now.

    good

Viewing 10 replies - 1 through 10 (of 10 total)
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