• Resolved shavenkitten

    (@shavenkitten)


    Hi,
    I have an upto date install 5.4.1–en_GB, and I have a problem in the Admin area.

    Tables that usually show information, are blank or not working.

    As an example.

    I had Jetpack installed and I was using the contact form, if I filled in the form and his submit, I wouldn’t get an email, and the table under Feedback, would have another blank entry added to the table, with only a date showing. Every form I entered the date & time would update, and then last few would be the same then. If I search in the database I could find the enteries, but they wern’t reading in the Admin/Feedback age.

    I have uninstalled, and re-installed the plugin, to no effect.

    This isn’t only a Jetpack issue, I have attempted with other plugins. I currently I have WP Forms lite, and when I add a new form I get the same issue. I add the form, it appears in the database, but in the admin area,it’s a blank entry in the table.

    Thnks,
    Tom

Viewing 1 replies (of 1 total)
  • Hello @shavenkitten,

    Thank you for contacting us!

    When you get the chance, please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?

    Further, it looks like you might be having an issue that’s not specific to WPForms Lite, but a site-wide issue. In case if the above fails to resolve the issue, the best next step is to contact your hosting provider by submitting a support ticket.

    However, for site-wide issues, it’s also a good idea to seek out some broader support options. For general WordPress help and tips, WPBeginner (one of our sister companies) is a really great starting point. They aren’t a product/plugin/theme/etc — they’re a free resource to help people use WordPress:

    https://www.wpbeginner.com/
    https://www.facebook.com/groups/wpbeginner/ (this is their Facebook group where people post questions and get advice/help)

    Having said that, please always feel welcome to reach out when you have questions about WPForms Lite. ??

Viewing 1 replies (of 1 total)
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