• Resolved carrieei

    (@carrieei)


    I recently added this plugin to my theme. However when viewing it on my cell phone at the end of the images a blank tile comes up. This doesn’t happen on a pc? How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi,
    Here check your side and after all slide one blank p tag added that’s why display blank in mobile. if you using any editor then please put shortcode in text section and check. also check in slick post editor.

    Please check from your side and let me know if you have any issue or query.

    Thanks & regards

    Thread Starter carrieei

    (@carrieei)

    I don’t have any p tags added. I simply added the plug in, added the slides, then used the Slider Category Shortcode give in the plug in page called “slider categories” and added that to my text widget. It had a blank tile on PC as well until I altered the shortcode based off info I found in the forums here. I am not sure what the slick post editor is?

    Here is the shortcode that I have currently:
    [slick-carousel-slider category=”195″ slick-carousel-slider design=”design-6″ centermode=”true” variablewidth=”true”]

    Hello

    Please check have you added festured images in all 7 Posts ?
    We are able to see only 6 featured images and seven posts. So please check and let us Know.

    Thanks & Regards.

    Thread Starter carrieei

    (@carrieei)

    I only have 6 posts, not 7. On a PC you can see 6 images (looks like 7 dots do show) and all 6 show up on the mobile with the extra tile.

    Thread Starter carrieei

    (@carrieei)

    I have also tried limiting the posts to 6, the 7 dots still show & the blank tile. I tried to remove the dots, they still remain.
    I have tried adding a seventh post, it just changes it to 8 with a blank tile only on mobile.

    Hello @carrieei

    We have checked this plugin in our local it works good. Please check you have add featured image in all slides.

    Thanks & Regards.

    Thread Starter carrieei

    (@carrieei)

    I have checked. This is what I said above. There are 6 posts, all have featured images. I do not have 7 posts in my plug in. There is no reason for a blank tile to show only on mobile.
    When I used only

    [slick-carousel-slider category=”195″] I get a blank tile on my pc as well.

    But I now have

    [slick-carousel-slider category=”195″ slick-carousel-slider design=”design-6″ centermode=”true” variablewidth=”true”]

    and now I only have the blank tile on mobile.

    Hello,

    Please add all “” manually for shortcode parameters and check .

    Hello,

    I have checked that you are using “textwidget” and textwidget adding P tags inside the plugin HTML. Can you please share a screenshot showing how you are adding the shortcode?

    Thread Starter carrieei

    (@carrieei)

    I don’t understand what “Please add all “” manually for shortcode parameters and check” is supposed to be telling me?

    Here is the screenshot. There are no p tags being used. I have already checked that after searching your forums on similar issues. Unfortunately it doesn’t seem to be the issue.
    https://carrieeigbrettphotography.com/untitled-2/

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Please click on text tab of the editor and you will find the issue.

    Thread Starter carrieei

    (@carrieei)

    The text tab looks exactly the same?
    https://carrieeigbrettphotography.com/untitled2/

    Hi,

    Here tested plugin in 2-3 themes it’s working fine not any p tag add in slider.

    If possible then can you give test admin credential and URL so team will check properly and give you proper solution because from front add blank p tag on last slide without back-end can’t identify problem for which reason add p tag on last slide.

    Let me know your input on same.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Blank tile ONLY in Mobile?’ is closed to new replies.