Blank web pages 500 Internal Server Error

  • My website address is: https://www.deevranorling.com

    Everything was working just fine. I made no changes to any settings. All of a sudden my static web pages are not displaying. They are blank with only the heading. My blog posts are fine.

    I am also receiving a 500 Internal Server Error which I have notified the web hosting server about (which is Go Daddy).

    I find it frustrating that WordPress does not have email support or techinicians to assist because reading through the support forums are confusing. I am clueless when it comes to technical stuff. I have no idea how to fix this.

    Go Daddy thinks its a problem with permalinks. I’ve changed permalinks settings, saved it and changed back to previous settings – does not work.

    I read about .htpaccess and php that people write about here and don’t know what they are talking about!

Viewing 5 replies - 1 through 5 (of 5 total)

  • I find it frustrating that WordPress does not have email support or techinicians to assist because reading through the support forums are confusing.

    WordPress is free software and this free, volunteer-staffed forum is the only support resource available via www.ads-software.com. If that does not suit your needs, perhaps you need to consider hiring someone?

    I read about .htpaccess and php that people write about here and don’t know what they are talking about!

    I’m confused. If you know so much, why do you need our help? I assume you have already checked your site’s error logs for relevant error messages, yes?

    Thread Starter deevra

    (@deevra)

    Hi Esmi – thank you for clarifying the support system.

    Perhaps you have misunderstood, I said that I have read about .htpaccess and php, but don’t know what it is about. Therefore, I don’t know why you are saying “If you know so much, why do you need our help?” I don’t know anything about it or have the slightest idea what the problem is or how to go about fixing it.

    No I haven’t checked the site’s error logs – where would I find that?

    I sense a slightly annoyed tone in your response. If I offended you in any way in my query, I do apologize.

    I am trying to sort this out myself as I can’t afford to hire someone.

    I hope you can help.
    Thanks.

    No I haven’t checked the site’s error logs – where would I find that?

    Your hosts should be able to help you in accessing your site’s error logs.

    Thread Starter deevra

    (@deevra)

    I thought I’d update this query as I found out what the problem was. Someone told me to try this and it worked!

    It was a plugin problem. I deactivated all the plugins. And all my web pages were back as normal! Then I reactivated the plugins one by one until I found the culprit – the WordPress SEO plugin.

    I find this a very useful plugin – is there another version of it I can download that won’t give problems?

    As for the 500 Internal Server Error – the web host dealt with that one.

    Thank you.

    There are quite a few SEO plugins, so you can try others if that one seems to be problematic.

    https://www.ads-software.com/plugins/search.php?q=SEO

Viewing 5 replies - 1 through 5 (of 5 total)
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