• Resolved dimitris212

    (@dimitris212)


    Hi, i use the yith-woocommerce-wishlist and i click the wishlist icon then it open the blank page without products.

    Could you help me?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    Could you share to us your site URL?

    We will be attentive to your response.

    Best regards.

    Thread Starter dimitris212

    (@dimitris212)

    Hi, yes of course.
    https://tinyurl.com/73mr3rcb

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    We have entered your site, and it seems that the cookie necessary to create and add items to the wish list of non-logged-in users is not being created, and that is why the empty list appears. This is usually due to caching issues, which I see you have active on your site.

    A possible solution to this is to enable AJAX loading from our plugin.

    If not, they can perform the following cache exclusions:
    – [ add the url of the page wishlist ]
    – [ add the url of the page wishlist ]/* (for all wishlist page endpoints)
    – Besides, YITH WooCommerce Wishlist plugin uses cookies in order to correctly store user’s wishlists; can you please add yith_wcwl_session_* cookies to your exceptions?

    Check it out and tell us any news, please.

    Best regards.

    Thread Starter dimitris212

    (@dimitris212)

    Hi,
    I enabled ajax but it doesn’t work.
    Where should I set the exclusions?

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    You must add the exclusions within the configuration of your caching plugin. If you can’t find where, we recommend contacting that plugin’s support. And if your cache is at the server level, you should contact the support of your hosting.

    Let us know any news, please.

    Have a nice day!

    Thread Starter dimitris212

    (@dimitris212)

    Hi, i disabled the cache plugin WP Fastest Cache.
    My server does not use cache.
    And it still doesn’t work.

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    We recommend you perform the following tests:

    – Change the theme to a default WordPress theme like 2022.
    – Leave only WooCommerce and our plugin active, and if the problem disappears, activate your plugins in batches until you find which one is causing it.

    If you don’t want to do this on your live site, you can easily create a staging site with the free WP Staging plugin.

    Let us know any news.

    Have a nice day!

    Thread Starter dimitris212

    (@dimitris212)

    Thank you very much!
    There is a problem plugin theme.

    After the last WP updates, I noticed that I can add products to my wishlist, but they don’t appear in the list. I turned off caches, enabled ajax, I turned off caches, enabled ajax, changed the theme

    My links: page link? and wishlist page .

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Blank wishlist page’ is closed to new replies.