blank wp-admin page

  • Hi, I recently migrated a client site to a new host for them, the site’s front end is loading just fine but when I try to access the backend, I either get a cookie related prompt on the login screen or if a blank wp-admin page.

    My browser seems to be working fine as I’m able to log into all the other wordpress sites that I am managing.

    Any clues as to why this is happening and any possible fixes?

    Thanks in advance!

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  • Moderator t-p

    (@t-p)

    Try:
    – manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
    – switching to the unedited default Theme (Twenty Seventeen.) using FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Sixteen.). That will force your site to use it.
    – If the above steps don’t help, try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    1. Remove the .htaccess file from cpanel.
    2. Go to your database from phpmyadmin > your database > wp-options table and check the site address in first 2 fields is correct.
    3. check your wp-admin if not work then your some of the files are missing.
    4. try replacing wp-admin folder.
Viewing 2 replies - 1 through 2 (of 2 total)
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