Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @beniellis

    I hope you are doing well today.

    This issue could be a plugin conflict. Would you please run a conflict test? Please deactivate all plugins except BLC one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works. Before this test, we recommend full site backup or running this test on the staging site.

    Also, can you see any kind of errors in the browser console?

    Can you add this code to your wp-config.php file:
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    also delete (if exist)
    define('WP_DEBUG', false);

    The line should be placed above the “/* That’s all, stop editing! Happy blogging. */”

    This will generate in the /wp-content/ folder a debug.log file. Thanks to this file we will understand what is causing the error.
    Please attach the debug.log in google drive or dropbox, so that we could take a closer look at this issue.

    Kind Regards,
    Kris

    Thread Starter beniEllis

    (@beniellis)

    Seems the blank dashboard was a browser issue.

    However the dashboard now shows 1433 unknown errors. In clicking to check the links, it seems most so far have been working links. Not quite sure where to go from here. Do I need to check EVERY one of the 1433 “broken links”? Seems that marking them as unbroken only lasts until the plugin does another sweep of the links.

    For example: this link is labeled as unknown error — https://www.pcnaws.org
    It works for me.

    Clicking on Details shows this:

    1. Link last checked: March 15, 2023
    2. HTTP code: 0
    3. Response time: 0.000 seconds
    4. Final URL: https://www.pcnaws.org
    5. Redirect count: 0
    6. Instance count: 1

    7. This link has failed 1 time.
      This link has been broken for 1 day.
    1. Log: === (No response) ===

      OK
      (Using WP HTTP)
      Link is broken.
    • This reply was modified 1 year, 8 months ago by beniEllis.
    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @beniellis

    Sorry to hear it

    This doesn’t seem correct, basically, it is reporting no response.

    I see you are using V1 Engine, had you tested the V2?

    Could you navigate to BLC > Settings ( old ) > Advanced and force the Re-check?

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter beniEllis

    (@beniellis)

    In googling the problem, one commentor on a forum mentioned an issue with cURL. Since that is over my head, I reached out to my hosting company’s support folks. Here’s their response:

    There seems to have been several extensions missing from PHP 8.0 and 8.1, including curl.

    They installed the missing extensions and all seems to be working now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘BLC 2.0 Dashboard is blank’ is closed to new replies.