Hello @cinja0531,
I hope you’re doing great today!
I’ve tested the same links on a lab site with both the Cloud (New), and Local (Old) version, but no links were reported as broken:
https://prnt.sc/u3cZCDJI83Ww
Please check if decreasing these settings makes any difference:
https://prnt.sc/vkfke-S_b403
If the issue persists, could you please send us the logs, which expand when you click “Details” in the Status column:
https://prnt.sc/NYcFmiZtVzXR
You can save screenshots, or text files, and share them via Google Drive, Dropbox, or a similar cloud service.
In case you see “403, Forbidden” responses in the Local version from the external links, most likely your server IP address gets blocked due to the security restrictions on those sites (like firewall blocking certain IP ranges).
As a workaround, you can test the Cloud version, which scans links from our IP address, rather than your server address.
As for the internal link which you have shared, I could not replicate any issue either, so it’s hard to tell why it wasn’t accessible during your site scan. This could be happening for instance, if there’s a certain firewall rule, which temporary blocks access after a number of similar requests.
Could you please try to manually re-check such links, which were reported as broken. This may help if the request was just temporary block by the server firewall previously.
If that doesn’t make any difference, please send a screenshot (or text) from the Details section as well.
I hope that helps. Looking forward to your reply!
Best Regards,
Dmytro
