Block a username by his id

  • Resolved eprinsa

    (@eprinsa)


    6 months, 3 weeks ago

    Hi,
    We are interested in being able to block users by their ID and not by their IP when they exceed the limit of attempts to correctly access the website.
    In a similar way to what ‘Emielb’ mentioned in this topic https://www.ads-software.com/support/topic/block-a-username-not-an-ip/, we work with a multisite where the same IP is shared by everyone the users who are on our internal network, so when a user makes a mistake and exceeds the limit of attempts, the IP is blocked, and with this all users of the multisite are blocked.
    We have some users who, let’s say, are somewhat clumsy and we have this problem every so often, but they are users who we cannot block indefinitely. Does Wordfence have any option to automatically block them by id in a similar way to how it does it by ip?
    Thanks in advance

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @eprinsa,

    It’d be tricky to implement a non-IP based ban for a user who has been unable to log in within the number of allowed attempts. The username they were attempting may be incorrect, or mistyped (so the reason for the attempt failures), or somebody else’s username altogether. Wordfence also wouldn’t be able to tell when they re-visited or refreshed the site that it was that user until they tried to sign in with the exact same username again. Any attempt to tell who they were in advance would have to use their IP.

    Our main recommendation would be to increase amount of allowed attempts if the vast majority of your users share IP. Users may eventually get it correct, or realize they need to perform a password reset before hitting the hard limit. Ensuring “Immediately lock out invalid usernames” in Wordfence > All Options > Brute Force Protection is disabled is also our recommended action for sites with a larger quantity of public users prone to making that kind of error.

    Thanks,
    Peter.

Viewing 1 replies (of 1 total)
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