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Daniel P.
(@danidub)

2 weeks, 5 days ago

Hello, we are using you example in adding an additional checkout field as the example here https://developer.woocommerce.com/docs/cart-and-checkout-additional-checkout-fields/#7-a-full-example but the validation message that shows on the top is keeping forever, no matter if the field is validated or not. Once it appears, is never disappearing.

To repdoduce, add this example to any WooCommerce using BBC and put an invalid value, once the validation occurs and the error is sent, there is no way for the top message to disappear.

The problem is when the code reaches this: $errors->add( 'invalid_gov_id', 'Please ensure your government ID matches the correct format.' );

We don’t understand if this is a WooCommerce bug or what. We discovered trying to validate VAT fields here https://www.ads-software.com/support/topic/calculo-de-impuestos/

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

2 weeks, 4 days ago

Hi there!

I can understand your concern, please note that we wo provide support for customization, If you need more in-depth support or want to consider professional assistance for customization, I can recommend?WooExperts?and?Codeable.io?as options for getting professional help. Alternatively, you can also ask your development questions in the??WooCommerce Community Slack.

Alternatively, you can use a third-party plugin that allows you to add custom fields to the checkout page.

Thank you!

Thread Starter Daniel P.
(@danidub)

2 weeks, 4 days ago

Hello @shahzeenfarooq,

I’m not looking for customization, just reporting a bug on the Block Based Checkout and the official documentation attached. The example is failing.

Thank you.

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

2 weeks, 3 days ago

Hi there!

Apologies for the confusion. You can submit your feedback regarding the documents here: https://developer.woocommerce.com/docs/feedback/. If there’s an issue with the code, they will make the necessary changes.

In the meantime, I recommend reaching out to our community Slack here: https://woocommerce.com/community-slack/. They will be happy to assist you in resolving your issue.

Thank you!

shanibanerjee
(@shanibanerjee)

1 week, 4 days ago

Hello! Shani from Woo Developer Advocacy here, thanks so much to @shahzeenfarooq for encouraging @danidub for their docs feedback – we did find a bug that is affecting this documentation and currently have it in the next release cycle. Please follow along here: https://github.com/woocommerce/woocommerce/issues/52813

Viewing 4 replies - 1 through 4 (of 4 total)

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