Block clients data

Hi there,

> Hi. I want to know how could I block clients data, if they cancel their acount, and at the same time keep it for legal reasons in order to comply the RGPD.

How about: https://www.ads-software.com/plugins/user-blocker/
Does that go into the right direction?

Kind regards,

Hi. Well I don’t know. The plugin hasn’t been tested with my WordPress version and it seems to be created to block spamers or something like that. According to RGPD when a user cancels his or her account the owner of the web have to block the user’s data in order not to treat that data and prevent the access to it, but at the same time has to keep the data for legal reasons. Any idea? Thanks in advance.

regards ??

Hey there!

I think there’s a bit of confusion regarding the term “blocking”

Can you tell us a bit more about what function of the GDPR you are trying to accommodate, and what exactly you are wanting to do with the data that is different than the normal WooCommerce / WordPress handling of data removal with GDPR?

Here’s a link to our set of articles on how WooCommerce handles GDPR: https://woocommerce.com/gdpr/

Hi. Well according to the new RGPD you cannot simple remove the data when the clients cancel their account. You have to block it first and keep it for legal reasons, just in case the administration demand to access to this data. Later on you have to delete this date. The date in which you have to delete the data deppend on the activity you are doing. I have seen that when you remove the “pedidos” in WooCommerce the clients dissapear as well. And you are supposed to keep the data. Thanks in advance.

Regards ??

Hey again!

WooCommerce doesn’t have the ability to schedule further removal of additional info after a certain time.

It does have the settings to remove or not remove personal information when a user submits an account erasure request, like here:
Link to image: https://d.pr/i/Nn0px5

Hi. That’s perfect. But, couldn’t place I some mark in order to know that data is blocked and the access is not allowed? Thanks in advance.

Regards ??

Hi there,

Once personal data is removed, the order should look something like this: https://d.pr/i/GE4Eby

There’s an order note as well mentioning that personal data has been deleted: https://d.pr/i/avtuHp

Feel free to get back to us in case you have any additional questions!

Hey again!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.