Block disappears from frontend whenever I add a category

  • Resolved zakiemad

    (@zakiemad)


    4 years, 3 months ago

    Hello there,

    I’m a website development novice so I’m not sure what details I should be providing, but basically the block works fine until I add any category to the query settings.

    Does this have to do with the new WordPress version?

    P.S. I have been looking for posts block that looks good and has decent customization, and yours is absolutely incredible. Checks every box, thank you so much.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPXPO

    (@wpxpo)

    Hi @zakiemad,

    Hi, Just now I have checked both editor and frontend view. It works fine for me on latest WordPress version.
    See the screenshots https://imgur.com/DEwtVKq.
    Note: Could you please disable others plugin one by one just for checking purpose. I guess this issue comes from others plugin.

    Note: I can’t see our post blocks plugin on your website. Please share the backend ( full editor page) screenshot.

    Waiting for your reply.

    Thread Starter zakiemad

    (@zakiemad)

    I will check for any plugin conflicts and get back to you. But I’m pretty sure that the block enabled. I think I forgot to mention that it is on the Arabic homepage (says ??????? in the menu)

    The block that’s displaying nominally https://imgur.com/a/6bvcHPx

    Not displaying when I add a Query (category) https://imgur.com/a/NeP9ypj

    Plugin Author WPXPO

    (@wpxpo)

    Hi @zakiemad,

    It works for me. See the screenshot https://imgur.com/0vuiCBd.

    Could you please create a testing page and add post grid 2 blocks with a query category and also without query category? I need to take a look at your issue properly.

    Waiting for your reply.

    Thread Starter zakiemad

    (@zakiemad)

    Hmm so it must be a local issue on my end.

    This is the test page you requested:

    https://kayanmentalhealth.com/2003-2/

    let me know if there’s anything else I can provide. And thank you for your replies so far.

    Plugin Author WPXPO

    (@wpxpo)

    Hi, I have been checking in several ways both local and live server. It works fine for me. See the URL with the query category https://ultp.wpxpo.com/checking/.

    Note: Could you please try on different websites or your local machine just for testing purpose.

    Waiting for your reply.

Viewing 5 replies - 1 through 5 (of 5 total)
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