• Resolved Safety13

    (@safety13)


    After upgrading to 1.61.1, the Post Loop block does display in the dashboard.

    After clicking on the Attempt Block Recovery button, content displays properly in the dashboard.

    Content does display properly on the public facing pages.

    • This topic was modified 5 months, 3 weeks ago by Safety13.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi, thanks for posting your question.

    We can take a look at the page a bit later on today and let you know what we see. You can send us the page by clicking the three vertical dots top right, switching to Code View and then copying the contents. Next, head over to PasteBin.com, paste the contents and send us the link to view your paste.

    To help diagnose whether the issue is directly related to the recent Widgets Bundle update you can rollback as follows. Go to Plugins > Add New, search for and install WP Rollback. Next, go to Plugins, find the Widgets Bundle and click the Rollback link listed under the plugin name. Rollback to the previous version and re-check the issue.

    Thread Starter Safety13

    (@safety13)

    After rolling back to 1.61.0, page displays as expected.

    Link to the paste – https://pastebin.com/dz1FzNKM. This is a version after upgrade to 1.61.1.

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks for the updates.

    I don’t seem to be able to replicate the issue at the moment. The Post Loop Widget within a SiteOrigin Layout Block (demo) seems to display normally in conjunction with Vantage. Which Template do you have selected in the Post Loop Widget?

    Thread Starter Safety13

    (@safety13)

    Template is Blog Loop.

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks. That’s the template I’ve used the above demo. You can perhaps try upgrading and then check to see if the issue persists if you re-insert the Post Loop Widget. It looks like the the News category has to be selected and perhaps a Posts Per Page value set but otherwise it should be a quick test.

    Thread Starter Safety13

    (@safety13)

    If the widget is re-inserted, everything works fine. The larger issue is the widget is being used on a multi-site setup with 150 sites and each site uses the widget 2 times. Really do not want to have to go through and fix each instance.

    Thread Starter Safety13

    (@safety13)

    Is there a way to contact you directly? Would like to give you access to the dashboard on our development site so you can see for yourself. Don’t want to post the credentials here.

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks for your feedback. We offer email support and direct login assistance within our premium support scope.

    Plugin Support Andrew Misplon

    (@misplon)

    I’ve tried rolling back, inserting a Post Loop Widget and then upgrading. I’m not able to replicate the issue at the moment. If you have a testing installation available you can perhaps try to find a working baseline. Switch to the Vantage parent theme, temporarily deactivate all plugins except for Page Builder and the Widgets Bundle. With the parent theme and only Page Builder and the Widgets Bundle activated, re-run the upgrade and check to see if the issue persists.

    Plugin Support Andrew Misplon

    (@misplon)

    Hi. Please find a beta release for Page Builder here. The beta release adds an additional check for clearing potential block errors. If testing is successful, no further action is required. The update will be included in the next release. Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.