• Hello,

    I’m having trouble setting up an FAQs page using the block editor (Gutenberg). I keep receiving the message
    “Updating failed. Error message: The response is not a valid JSON response.”
    Once or twice I also received a message telling me that the block editor required JavaScript and to enable it in my browser settings. As I’ve been using the block editor with no errors for some time (on the same browser), this could not be an issue. Of course I did check the settings in my browser. Not sure why, but I am no longer seeing this message.

    However, when I view the live FAQs page, the changes that I made DID go through.
    This is a confusing series of events…

    After looking into the matter, I decided to start the page over from scratch and see if this was happening on any new page, or if it was related to specific content on the page. As it so happens, I only receive the error messages after applying the “Submit FAQs Block”. As I said, regardless of the error messages, the Submit FAQs section DOES appear correctly on the live page…

    Has anyone experienced a similar issue?

    Thanks,
    Matt

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rustaurius

    (@rustaurius)

    Hi Matt,

    The submit FAQ feature is actually part of the premium version of the plugin. The www.ads-software.com forums are meant for questions about the free version of this software. As such, please contact us directly by email or visit our website, and we’d be happy to assist you in using the premium version.

    Yes similar issues with our (Premium) version.

Viewing 2 replies - 1 through 2 (of 2 total)
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