• Resolved wamwebdev

    (@wamwebdev)


    Hi,

    Thanks for providing this free plugin. It’s working great for me on Word 6.4.3 with a block theme (TT3 child). The only issue I’ve come across is that when I select multiple separate accordions in the left hand “Document Overview” in the editor, it causes the page to become unresponsive. Not a huge deal of course, but I thought I’d report it. I do understand that the plugin is not officially compatible with WP 6.4.3.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sajjad Hossain

    (@codersajjad)

    Hello,

    We apologize for the inconvenience caused by the unresponsiveness issue when selecting multiple separate accordions in the left-hand “Document Overview” in the editor. Rest assured, our development team is actively working on addressing this issue, and we’re committed to releasing a fixed version as soon as possible.

    Best regards,
    Sajjad
    Support Team

    Plugin Author Sajjad Hossain

    (@codersajjad)

    Hello,

    We’ve already fixed the issue please update the plugin and check the issue. if you still find the issue, please let us know.

    Best Regards
    Sajjad
    spider-themes Support Team

    Thread Starter wamwebdev

    (@wamwebdev)

    Hi,

    Thanks for that update. I have just updated to 4.6.4 and now the group accordions are working correctly on the front end (contrary to my post above, they weren’t working after the 4.6.3 update, though the separate accordions were OK). There are still a couple of issues:

    • Selecting multiple separate accordion blocks in the editor list view causes an unresponsive page.
    • Existing group accordions are displaying a block error in the editor – “This block contains unexpected or invalid content.”. This is resolved if you “attempt block recovery” but I thought I’d just report it.

    I’m using WordPress 6.5.2

    Regards

    • This reply was modified 6 months, 1 week ago by wamwebdev.
    Plugin Author Sajjad Hossain

    (@codersajjad)

    Hello @wamwebdev,

    Thank you for reaching out and for providing detailed information about the issues you’re encountering. Let’s address each of them:

    1. Regarding the unresponsive page when selecting multiple separate accordion blocks in the editor list view, a screenshot would indeed be helpful for us to better understand the problem.
      I’d like to request you, please share a screenshot.
    2. As for the block error message “This block contains unexpected or invalid content” appearing for existing group accordions in the editor, we’ve observed this issue primarily with the pro version of the plugin. However, will you please tell us, did you experienced this with the free version?

    Your feedback will help us better understand and address these issues promptly. Looking forward to your response so we can assist you further.

    Best regards,
    Sajjad

Viewing 4 replies - 1 through 4 (of 4 total)
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