Block only subscription products?

  • Resolved eftcolumbus

    (@eftcolumbus)


    3 years, 8 months ago

    Hi would there be a way to use your plugin to block only subscription products (from Woo Subscriptions plugin).

    I have people who choose the subscription option (whicn functions as a payment plan) and then don’t pay their subsequent payments without tons of follow up. I wouldn’t mind if they purchased a simple product directly, but I would like to block them from any future subscription products.

    I didn’t know if there is a snippet I could add that only blocks simple sub products and not all products?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter eftcolumbus

    (@eftcolumbus)

    I would like to add to my original ticket. As a workaround to the above issue I decided to add the emails to the block lists of the customers who had past-due payments so they couldn’t buy anything at all, simple products or sub products.

    But as I found out when one of these customers tried to make a payment on a past due payment, she is blocked from completing her existing payment too.

    So what I guess I need is the ability to add by case:

    1) Block only NEW purchases (existing orders are okay)
    2) Block by type of product (simple, subscription in my case)
    3) Block from any kind of purchase (which is what you already have).

    I realize this isn’t the type of fraud that you are intending to block with this plugin.

    But any ideas you have would be appreciated.

    Plugin Author prasidhda

    (@prasidhda)

    Hi @eftcolumbus,

    Thanks for trying out the plugin.

    Like you said at the end, your requirements pretty specific and are not supported within this plugin.
    However, I may provided you the workaround for the point 2 “Block by type of product (simple, subscription in my case)”.And for that, you need to provide me the zip file of “woocommerce subscriptions” plugin. And If everything goes well, I will add that feature in the very next update too.
    I will also have the look at the point 1 “Block only NEW purchases (existing orders are okay)” but it will be my less priority for now.

    Please kindly send the “woocommerce subscriptions” ZIP file at [email protected] and I will have the look.

    Thanks

    Thread Starter eftcolumbus

    (@eftcolumbus)

    Wow thank you so much. I just sent the zip of the plugin to your gmail address.

    I really can’t find any sort of plugin that covers this, all of the fraud/blacklist related plugins are about stopping spam but not about managing late real but late-paying customers.

    Plugin Author prasidhda

    (@prasidhda)

    Hi @eftcolumbus ,

    The new update 2.0.0 has been released to address your concerns.

    Thanks

    Plugin Author prasidhda

    (@prasidhda)

    And I am marking this as the resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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