• Hey VMW

    I have installed this plugin and set to my preference. I do not see company vat field in the block theme checkout template for woo. Is there a block for this or how does it pan out? Is this theme compatible?

    I have TT4 and the latest Woo

Viewing 14 replies - 16 through 29 (of 29 total)
  • martinbureaumax

    (@martinbureaumax)

    The shortcode {billing_eu_vat_number} is visible in my checkout. currently, VAT number field is empty in the checkout.

    Also, the vat number field doesn’t contain the value set in my profile.

    Thread Starter hebhansen

    (@hebhansen)

    New test:

    Adding a product to cart > Cart > Checkout > Enter Vat and now finally confirmed, but it jumps to here.

    Jumping backwards in history, first it renders cart is empty for half a second, and then it renders the cart, that I backwarded to.

    VAT at registration does not appear to find anything at all. Danish VAT fx 54562519 Lego A/S not validated.

    • This reply was modified 5 months ago by hebhansen.

    Hi @hebhansen,

    Thank you for bringing the issue to our attention. We apologize for the inconvenience.

    I have escalated this with our development team. They will back to you as soon as possible.

    Kind regards.

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hi there,

    You can try the latest version of the plugin, EU VAT Manager 2.12.2.

    We have made that “Checkout Block” part optional and added a new setting under Admin & Advanced > Checkout Block Field.

    Before enabling, please ensure WooCommerce is at the latest version or at least 9.0 or above.

    Regards,
    Kousik Mukherjee

    @kousikmukherjeeli @moshtafizur01 @hebhansen

    The problem I see is that after inserting VAT using the Block Based Checkout, and number is validated as “valid” I still see the VAT in the “Order summary”. So nothing is discounted or updated in that section. This is confusing and frustrating for customers.

    I think that when a valid VAT is entered, the order summary must live load and show the prices without VAT.

    Thread Starter hebhansen

    (@hebhansen)

    VAT check still failing. This is Lego!!!

    Why is unregistered VAT greyed out and not accessible? Does that mean when a vat is not registered purchase is blocked?

    I do not see a company name at checkout, even though I have asked for auto fill and set SOAP as checker.

    Thread Starter hebhansen

    (@hebhansen)

    Note: Company name field does show in my-account > addresses

    ?? @hebhansen This plugin is not working. I’m looking into https://www.ads-software.com/plugins/woocommerce-eu-vat-compliance/

    Thread Starter hebhansen

    (@hebhansen)

    @danidub

    that plugin is discontinued as announced by David. More of the functions are ported to Woo core, such as vat table look-up.

    I can agree that this plugin is nowhere near beta material, but I was hoping for a resolution and thorough test. I guess the developer is on a legacy theme and doesn’t really care. If so clearly state that in the dox!

    Hello everyone,

    I hope this message finds you well. Thank you for reaching out to us.

    I tested the plugin on the theme you mentioned (TT4), and I did not encounter the issue. Please find the attached video for reference:
    Video Link.

    Additionally, please try the following settings:
    WooCommerce -> Settings -> EU VAT -> Admin & Advanced -> Enable Checkout Block Field.

    If the problem persists, kindly send us a video detailing the exact issue you are experiencing. This will help us forward it to our development team for further investigation.

    Thank you for your cooperation.

    Best regards,

    @abdhindi97 the VAT validation must update the cart and remove the TAX and that’s not happening.

    Hi Daniel,

    Please ensure that you have added the tax rate to your website. I have attached a video for your reference:

    Watch the video.

    Best regards

    Hello @abdhindi97

    Yes, I have added the tax rate. But please stop sending videos on the WooCommerce Classic Checkout and see the title of this support ticket as we are talking about the Block Based Checkout.

    You are answering on the classic checkout but the problems are on the block based checkout.

    Thank you.

    Hi Hebhansen,

    I hope you’re doing well. Thank you for reaching out to us.

    I tested the block using the same theme, and it works on my end. You can view the video here: Video Link.

    Please ensure you have the latest version enabled and check the following settings:
    WooCommerce -> Settings -> EU VAT -> Admin & Advanced -> Enable the Checkout Block field.

    If you continue to experience issues, please let us know, and we’ll assist you further.

    Best regards,

Viewing 14 replies - 16 through 29 (of 29 total)
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