Blocked from www.ads-software.com

  • Resolved CaliZ

    (@caliz)


    7 years, 8 months ago

    Self-Hosted WordPress website running on Interworx based hosting platform with CentOS 6.

    Problem: All websites hosted are accessible, wp-admin accessible, but when navigating to “add new” in plugins area, receiving “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.” error.

    Diagnosis:
    -Checked and switched DNS/nameservers for hosting server. (Not nameservers for the websites, just for the hosting server)
    -Able to resolve www.ads-software.com (66.155.40.250) but ping test times out.
    -When connecting via telnet to www.ads-software.com from another IP, connected fine, when telnet from specified questionable IP to www.ads-software.com, connection times out.
    -IP address is not blacklisted using MXToolbox search.
    -Restarted services, tested with firewall disabled, no change.
    -Add a few of www.ads-software.com’s IP’s to whitelist on firewall.

    I have a hard time believing that my one IP address used for hosting websites is blocked by www.ads-software.com, but I’m running out of ideas as to what else it could be. Any thoughts?

    • This topic was modified 7 years, 8 months ago by CaliZ.
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