Blocked Users

  • Resolved thehypetype

    (@thehypetype)


    5 years, 5 months ago

    Hi,

    Users are being blocked from registering to my woocommerce site, I’m getting the error message pictured in the link.

    Is this a security measure from your plugin?

    Regards,
    Billy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @thehypetype,

    I do not believe this is Wordfence. But you can try disabling it to be certain. If it’s not Wordfence you can try testing for a conflict. You try temporarily switching to a default theme if you’re not already using one and disabling all other plugins then reactivating them one by one to see if the issue persists.

    To do so I recommend the Health Check & Troubleshooting plugin which allows you to disable all plugins and switch to a default theme, but only for your user.

    Thanks,

    Gerroald

    Thread Starter thehypetype

    (@thehypetype)

    Thanks for the reply Gerroald.

    You’re absolutely right it was another plugin ‘stopspammers’ that was causing an issue.

    Thanks for the suggestion.

    Hey @thehypetype,

    Thanks for the update, and happy to hear you were able to track it down!

    Please let us know if anything else comes up.

    Thanks,

    Gerroald

Viewing 3 replies - 1 through 3 (of 3 total)
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