Blockify Integration with mailpoet

  • Dear team Blockify,

    I am experiencing some issues regarding a mailpoet pop-up i have made

    I have created a pop-up opt-in form where prospects can sign up for a coupon to be used on this website. Now i have tested it and after i put in my information it gives the following error: “

    A critical error has occurred on this site.

    Learn more about troubleshooting in WordPress”

    I reached out to mailpoet for a solution and they told me that this issue has to do with the blockify theme, see the following:

    “I hope this message finds you well. Thank you for reaching out and sharing the details of the issue you’ve encountered. After thoroughly reviewing the error message and considering the symptoms you’ve described, it has become evident that the problem is associated with the Blockify theme you’re currently utilizing on your WordPress site. The specific error is as follows:

    Uncaught Error: Call to a member function getAttribute() on null in/var/www/vhosts/yourwebsite.com/httpdocs/wp-content/themes/blockify/includes/blocks/post-terms.php:42

    This error indicates that there is an issue within the theme’s code, particularly in the way it is handling a certain operation in the post-terms.php file. It appears to be calling a method on an object that hasn’t been properly initialized, leading to this error.

    Given the nature of this problem, it falls outside the scope of MailPoet’s functionality and directly pertains to the theme’s codebase. Therefore, the fastest and most effective way to resolve this issue would be to contact the Blockify theme’s support or development team. They possess the necessary insights and access to the theme’s architecture to provide a precise and timely solution.

    When contacting them, it might be helpful to include the exact error message you provided to us, along with any other relevant details such as your WordPress version, theme version, and any recent changes you’ve made to your website”

    Can you please help me resolve this issue? if you need any more information, let me know!

    Cheers!

    The page I need help with: [log in to see the link]

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