Blocking a Bogus Customer
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I am not sure if this is a woocommerce issue or word press, but I keep getting bogus orders from “John Smith” which are canceled almost immediately. Is there a way to block this person from accessing my site?
Here is the GitHub info from the site
System Status Report
### WordPress Environment ### WordPress address (URL): [Redacted] Site address (URL): [Redacted] WC Version: 9.4.3 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ? 3.8.2 Log Directory Writable: ? WP Version: 6.7.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? ### Server Environment ### Server Info: Apache PHP Version: 8.2.26 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 8.2.1 OpenSSL/3.1.4 SUHOSIN Installed: – MySQL Version: 8.0.39-30 Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### [REDACTED] ### Post Type Counts ### attachment: 587 custom_css: 1 customize_changeset: 7 foogallery: 6 mailpoet_page: 1 ml-slide: 8 ml-slider: 3 modula-gallery: 1 nav_menu_item: 51 page: 73 post: 3 product: 62 product-feed: 2 revision: 2 saswp: 4 shop_order: 15 sp_wp_carousel: 2 sp_wps_shortcodes: 1 wmpc-trash: 57 wp_global_styles: 2 wp_navigation: 1 wp_template: 2 wpcode: 5 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (33) ### Starter Templates: by Brainstorm Force – 4.4.9 Product Feed Manager for WooCommerce: by RexTheme – 7.4.24 Customer Reviews for WooCommerce: by CusRev – 5.64.1 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 FooGallery: by FooPlugins – 2.4.27 Google for WooCommerce: by WooCommerce – 2.9.1 Media Cleaner: by Jordy Meow – 6.8.4 Media Hygiene: by Media Hygiene – 4.0.0 Media Library Organizer: by Optimole – 1.6.5 My Sticky Bar: by Premio – 2.7.7 Pinterest for WooCommerce: by WooCommerce – 1.4.13 Product Layouts for Woocommerce: by WPKIN – 1.3.0 Schema & Structured Data for WP & AMP: by Magazine3 – 1.39 Speed Optimizer: by SiteGround – 7.7.2 Security Optimizer: by SiteGround – 1.5.7 Simple Iframe: by Jorge González – 1.2.0 Spectra: by Brainstorm Force – 2.17.0 Product Gallery Slider for WooCommerce: by Codeixer – 2.3.14 Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.8.2 WooCommerce.com Update Manager: by Automattic – 1.0.3 Google Analytics for WooCommerce: by WooCommerce – 2.1.8 WooPayments: by WooCommerce – 8.6.0 WooCommerce PayPal Payments: by WooCommerce – 2.9.5 WooCommerce: by Automattic – 9.4.3 StoreCustomizer: by Kaira – 2.5.8 Yoast SEO: by Team Yoast – 24.0 WP Carousel: by ShapedPlugin LLC – 2.7.3 WP Product Feed Manager: by WP Marketing Robot – 2.11.2 Smush Pro: by WPMU DEV – 3.16.11 WPMU DEV Dashboard: by WPMU DEV – 4.11.28 YITH WooCommerce Gift Cards: by YITH – 4.17.0 YITH WooCommerce Quick View: by YITH – 2.0.0 Yoast Test Helper: by Team Yoast – 1.18 ### Inactive Plugins (12) ### 301 Redirects Pro: by WebFactory Ltd – 6.22 Mailchimp for WooCommerce: by Mailchimp – 4.4.1 MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.85 MetaSlider: by MetaSlider – 3.93.0 Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina): by Jordy Meow – 6.6.6 Product Slider for WooCommerce: by ShapedPlugin LLC – 2.8.3 Shortcodes Ultimate: by Vova Anokhin – 7.3.1 WooCommerce Blacklist Manager: by YoOhw.com – 1.4.4 WooCommerce Legacy REST API: by WooCommerce – 1.0.4 WooCommerce Shipping: by WooCommerce – 1.3.0 Wordfence Security: by Wordfence – 8.0.1 WPCode Lite: by WPCode – 2.2.3.1 ### Dropin Plugins () ### object-cache.php: Memcached ### Settings ### Legacy API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) gift-card (gift-card) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: ? HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### Logging ### Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 60 KB ### WC Pages ### Shop base: #5 - /baby-quilt-boutique-shop/ Cart: #6 - /cart/ - Contains the [woocommerce_cart] shortcode Checkout: #7 - /checkout/ - Contains the [woocommerce_checkout] shortcode My account: #8 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Astra Version: 4.8.7 Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: /home/customer/www/uniquebabyquiltboutique.com/public_html/wp-content/plugins/woo-product-gallery-slider/includes/product-image.php ### WooPayments ### Version: 8.6.0 Connected to WPCOM: Yes WPCOM Blog ID: 221851986 Account ID: acct_1O1KTVFfBEDdTN4k Payment Gateway: ? Needs setup Test Mode: Disabled Enabled APMs: card WooPay: Disabled WooPay Incompatible Extensions: No Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: basic Multi-currency: Enabled Auth and Capture: Disabled Documents: Disabled Logging: Disabled ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: US WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: ? Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Subscriptions Mode: Disabled PayPal Shipping Callback: – Apple Pay: – Google Pay: – Fastlane: – ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store Disabled Features: product-data-views experimental-blocks minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system blueprint reactify-classic-payments-settings use-wp-horizon Daily Cron: ? Next scheduled: 2024-12-11 17:26:49 -05:00 Options: ? Notes: 137 Onboarding: completed ### Action Scheduler ### Complete: 1,411 Oldest: 2024-11-09 20:24:01 -0500 Newest: 2024-12-10 20:10:57 -0500 Failed: 11,896 Oldest: 2023-07-31 14:03:40 -0400 Newest: 2024-12-10 11:07:40 -0500 Pending: 10 Oldest: 2024-12-10 20:17:54 -0500 Newest: 2025-01-06 11:00:41 -0500 ### Status report information ### Generated at: 2024-12-10 20:12:43 -05:00
The page I need help with: [log in to see the link]
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