Blocking a certain email address, and/or adding a spam filter

  • Resolved michaelrmurrin

    (@michaelrmurrin)


    4 years ago

    I have a question about my contact form on my website. But before asking my question, I want to give background on what my setup is. On my website, I am using the Reddle theme with www.ads-software.com. I have a page which has a contact form, and if I go to edit the contact form page using the display of “Visual” or “Text”, the only thing I am shown on the edit field is:

    [wpforms id=”686″]

    Is there a way to block a specific email address from sending me emails through my contact form? There is one particular malicious user who sends me an email multiple times a week with unsolicited emails and malicious links. Well, to me, it is malicious, because this “human” (though I believe they don’t have the right to be called that anymore) does not care how much suffering they cause another person by sending unsolicited emails. Anyway, they are advertising some garbage product they have that allows you to supposedly acquire your web visitors’ contact information, email, phone, address, etc. as soon as they visit your page (which if it’s not illegal, it should be, even if the malicious people at Google do the same thing). Anyway, This person fills out the form with a probably fake name, and a regular Outlook email address. And in their email they also include a link to their garbage malicious website.

    Is there a way for me to block this specific email address?

    (I searched in this forum and found a post asking about it, and the (locked) post is more than 2 years old now, and the response at the time was that the idea would be submitted or brought up as a possible change for the developers. So I wanted to check if that has been added in the last 2 years?)

    Also, are there any good spam filters (which will make sure NOT to block real email addresses from people)? When my website was on WordPress.com, before I transferred it to www.ads-software.com, it seems like WordPress.com had a very good spam filter built in — because I never got a single spam email during my 2 years there. And I did get real emails (though I can’t prove or be certain that no real emails were blocked).

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Prashant Rai

    (@prashantrai)

    Hello @michaelrmurrin,

    Thanks for contacting us!

    We don’t currently have a built in way to block email addresses. However, if you’re willing this can be accomplished with a little custom code which you can refer here.

    In case it helps, here’s our tutorial with the most common ways to add custom code like this.

    For the most beginner-friendly option in that tutorial, I’d recommend using the Code Snippets plugin.

    Thanks!

    Prashant Rai

    (@prashantrai)

    Hello @michaelrmurrin,

    I apologize for any confusion due to my previous message!

    Yes, you can restrict the email address that can be added to the Email field.

    To do this, please click on the Email field in the form builder and go to the Advanced Options section. In the Allowlist / Denylist dropdown you can select Allowlist to only allow specific email address(es), or Denylist to block certain email address(es).

    Here’s a screenshot of using Denylist to block a specific email address.

    If you’d like to allow or block a whole domain, you can use an asterisk (*) to create a partial match, like so: *@example.com. Here’s a screenshot of that:

    Also, you can allow or block multiple email addresses or domains in that field by using a comma to separate each of them.

    If you’d like to check out more details about the Allowlist / Denylist feature, please see our tutorial here.

    I hope this helps! Could you please let me know if you’ve any questions?

    Thanks!

    Thread Starter michaelrmurrin

    (@michaelrmurrin)

    Hi, I’m sorry, I had not had the energy to look into this yet but I will take note of these things and I don’t have the energy to look into them right now but I will take note of these things and hopefully get to trying them soon, thanks.

    Prashant Rai

    (@prashantrai)

    Hello @michaelrmurrin,

    Sure! Please let me know how it goes. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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