• Plugin Author prasidhda

    (@prasidhda)


    Hello all,

    This is the common thread for the issue related to blockage of all legitimate orders.
    I have been trying to find the origin of this from the quite long time. And one user pointed out the exact cause of the issue. The github link for thread is https://github.com/prasidhda/woo-manage-fraud-orders/issues/24.

    The fix to this issue has been added to the latest version 2.5.6.
    NOTE: If you were having this issue, please make sure to clear the blacklisting settings from WP Admin >> WooCommerce >> Settings >> WMFO Tab because some of the legitimate customers are added because of the issue. If you are not having this issue, no further actions needed.

    This plugin works very well with the default setup of the woo commerce plugin. However, as we all know, we can modify the checkout behaviour of woo commerce to any extent whether it is via custom code or with third party plugins. Hence, It is almost impossible to address each and every such scenarios. So, I humbly request all the issue creator to mention at least the short description of how they are customizing the checkout behavior if there are any.

    Last not but the least, many thanks to https://github.com/arashsafaridev for pointing out the cause of the issue.

Viewing 1 replies (of 1 total)
  • e dev

    (@efishinsea)

    When you say to “clear the blacklisting settings ” which settings do you mean specifically?

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