Blocking non blacklisted

  • Resolved ezzmay007

    (@ezzmay007)


    1 month, 2 weeks ago

    My website is an Australian website, so i have blocked USA wheich seems to work.

    But im having several customers from within australia telling me they are also blocked from the site. They are not using a VPN, is there any reason for this issue?

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  • Plugin Author ip2location

    (@ip2location)

    Hi,

    Please enable the “Debugging Log” option on the plugin settings page. Then, run some tests.

    Then, check back the “debug_xxxx.log” located in the plugin folder for client IP & action captured for details.

    Also, please ensure you have disabled all cache modules.

Viewing 1 replies (of 1 total)
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