• Resolved prowatercraft

    (@prowatercraft)


    When looking into my ‘Blocking’ subpage I saw there are no entries now when I used to have 50+. Also, my new entries are not being added when I select Block IP from the Live Traffic subpage in Tools.

    I have tried disabling all plugins beside Wordfence and it did not work. Can you help me? I do not wish to restart my block lists if possible.

Viewing 7 replies - 1 through 7 (of 7 total)
  • @prowatercraft,

    Can you see any errors in the PHP logs or in the database logs (if you have access to these) or in the browser console when you visit the block page or try to block an IP from the Live Traffic feed?

    Using an SQL client like phpMyAdmin, try and check your database for crashed tables; and repair them if necessary.

    Hi @prowatercraft

    Along with checking the browser console for any JS errors you might find, could you please check the Diagnostics page at (Wordfence > Tools > Diagnostics) and let me know if you can see any error being reported there? specially those related to “Wordfence Config” and “Filesystem” sections.

    Thanks.

    Thread Starter prowatercraft

    (@prowatercraft)

    @yndmgo — There are a few console errors. I do not have access to the PHP error logs, sorry. No red errors in the Live Traffic page.
    Console errors:
    Uncaught TypeError: $(…).wfCircularProgress is not a function
    at VM670 admin.php:550
    at VM670 admin.php:557
    Uncaught TypeError: $(…).wfCircularProgress is not a function
    at VM671 admin.php:599
    at VM671 admin.php:606
    Uncaught TypeError: $(…).wfCircularProgress is not a function
    at VM672 admin.php:640
    at VM672 admin.php:647
    Uncaught TypeError: $(…).wfCircularProgress is not a function
    at VM673 admin.php:681
    at VM673 admin.php:688
    Uncaught ReferenceError: WFAD is not defined
    at VM684 admin.php:1799
    at VM684 admin.php:1883
    Uncaught ReferenceError: WFAD is not defined
    at VM687 admin.php:2615
    at VM687 admin.php:2986

    @wfalaa — No errors are found in the Diagnostics page. All marked OK.

    Hi @prowatercraft

    Thanks for the update, here you are my list of suggestions in this case:
    – If you have any plugin that do “minify js” or combining all the JS files into one minified file, try to disable this plugin -temporarily- and recheck this issue.
    – Make sure to clear cache on your website (in case you are using a caching plugin). Also, make sure to clear cache from any CDN service you are using (Cloudflare for example).
    – I suggest doing a plugin conflict test, the safest way to do that is to install “Health Check” plugin and enable “Troubleshooting mode“, this will enable the default WordPress theme and disable all plugins for the current logged in session only, it won’t affect other users at all. If everything went okay, then you can re-enable plugins one by one to figure out the culprit.
    – Try adding this line to “wp-config.php” file:
    define('CONCATENATE_SCRIPTS', false );
    just before:
    /* That's all, stop editing! Happy blogging. */

    Let me know how it goes,
    Thanks.

    Thread Starter prowatercraft

    (@prowatercraft)

    1) I deactivated all other plugins and no difference.
    2) No CDN. See 1.
    3) See 1.
    4) Did that and no change.

    Thanks for the help btw.

    Thread Starter prowatercraft

    (@prowatercraft)

    Gosh dang it. There’s a theme conflict.
    I’ll have to get with my developer. Thank you again for the time!!!

    Thread Starter prowatercraft

    (@prowatercraft)

Viewing 7 replies - 1 through 7 (of 7 total)
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