• Resolved cais4you1

    (@cais4you1)


    Hello.

    Since yesterday wordfence is blocking any editing for our website administrators. When saving it prints an error message error 500.

    In the developer console I can see that a request routed in wordpress to endpoint admin-ajax.php ended with the error message 429 too many requests.

    What can we please do in this case?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Go to Wordfence > Firewall > Manage WAF > Allowlisted URLs.

    Then add the following parameters:

    URL: /wp-admin/admin-ajax.php
    Param Type: POST Body
    Param Name: actions

    Click on the Add button and that will fix it.

    (Unfortunately, that will allow a lot of actions from other plugins. On this topic I’m suggesting the plugin author that they add an additional field so we can make this rule more specific: https://www.ads-software.com/support/topic/suggestion-add-param-value-field-to-allowlisted-urls/ )

    Plugin Support wfpeter

    (@wfpeter)

    Hi @cais4you1, thanks for getting in touch about this.

    I would expect an Elementor action that results in a Wordfence block to appear in Live Traffic as a 403 or 503 so a 500 seems to suggest that you’re getting a PHP Fatal Error somewhere during the submission. Have you already tried the firewall in Learning Mode to see if the action you’ve been attempting goes through successfully?

    If you only experience the 500 error with Wordfence active, I’d certainly look at your PHP/server error logs at the time of one of these errors to see if you can get a more detailed message about what precisely is going wrong. By all means paste the error here so we can take a look at what might be happening.

    Thanks,
    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘blocking saving changes from elementor’ is closed to new replies.