Blocks losing properties

  • Resolved marihime

    (@marihime)


    11 months, 1 week ago

    I am creating a page showcasing members of my organization. I used the “team member” block, and at first it worked just fine. But when I tried to create more blocks, they lost all their properties for text, button and even social media icons. I tried creating another page and starting over, but I got the same error. Could you instruct me on how to fix this, please?

    Thank you
    Mariana

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @marihime,

    Thank you for choosing our plugin and service.

    To address the issue you’re experiencing with the Team Member widget, please consider the following steps:

    1. Ensure that you are using the Team Member widget from our plugin.
    2. Verify that the mentioned sections are not turned off. Check for toggle buttons or checkboxes next to the options to ensure they are enabled.
    3. The issue may be related to 3rd party plugins or extra scripts on your website. We recommend the following:
    • Disable all plugins.
    • Clear cached data on both your website and browser.
    • Check the website again.

    Please let us know the results of this testing. If the issue persists, we will investigate further to provide a resolution.

    If you have any additional questions or need further assistance, feel free to reach out. We’re here to help.

    Kind Regards

Viewing 1 replies (of 1 total)
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