BlockUI Blocking checkout process

  • Resolved jshimpi

    (@jshimpi)


    4 years, 2 months ago

    Hi,
    Need really urgent help!
    1. Using Woocommerce with The7 WordPress theme.
    2. Razorpay = payment gateway.
    3. After activating “the print invoice and slip plugin”, the checkout process gets block by BlockUI Jquery. Tried to display: none also. If I try to display “none”, that removes the blockUI, but the gives a syntax JSON error (payment gateway). Seems that payment is getting processed over the layout.

    here is the screenshot of the error: Screenshot – https://imgur.com/a/hOcgzoH
    Can anyone help? Need really urgent help.
    My WhatsApp number is: +91 9821554195 – Jeetendra

    The page I need help with: [log in to see the link]

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  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    The BlockUI is part of WordPress and should not be removed. If it appears and blocks the checkout entirely, the issue is somewhere else.

    Did you try with a different payment gateway? Please, test this and see if you get the same issue.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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