Blog-post: Author double

Hello @cursor2,

I fully examined the issue you have raised on this ticket/topic and was unable to replicate it on my end, and no similar issues have been reported by other users to this moment.

Unfortunately, the information provided in this thread in regards to the problems you are facing are insufficient for troubleshooting purposes and a possibility to understand the reason why this is happening on your end.

Kindly share the following info that could help us understand the issue you described better and hopefully help you resolve it:

1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.
You can upload your files using one of the following online services:
https://postimages.org
https://imgbb.com
https://loom.com
https://drive.google.com

3. Please tell us a little about the versions of plugins you use. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link.

You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link.

Before sending these, please make sure that:
Everything on your website is running the latest versions (WP, theme, plugins).
If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

Please keep us posted.

Best Regards

Hi @shahin,

thank you very much for your answer. I have now been able to isolate the problem. There is a connection with the Rank Math SEO plugin.

To recreate the problem:
– Use OceanWP Theme
– Create single blog entry
– Use “Post Page Style” Cover
– Enable Rank Math SEO plugin

Once this is active, the author’s name will be displayed twice.
Screenshot see https://postimg.cc/VdyG3qzS`
Plugin Versions: https://pastebin.com/raw/5rKaW50y

A simelar problem is described here: https://www.ads-software.com/support/topic/oceanwp-author-name-link-problem/
But the solution seems not to fit, because of Rank Math.
So now I’m beetween OceanWP and Rank Math.

Best regards

Alex

Hello @cursor2,

I followed your steps, but I didn’t see that issue on my end: https://i.postimg.cc/LX0Wc0D0/image.png.

However, to fix that issue, you can put the CSS below in Customizing > Custom CSS/JS > CSS Code:

#wrap .single-header-ocean-3 .blog-post-author-content {
    font-size: 0;
}

#wrap .single-header-ocean-3 .post-author-name a {
    font-size: 22px;
}

Result: https://i.postimg.cc/4xNS3g0F/image.png

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

Best Regards

Your fix has done its job. Thank you very much for your support.
Strange that you can’t reproduce.
Have a nice day
Alex

You’re most welcome. I’m glad it is resolved.