Blog rich text editor

  • Resolved fortunewave

    (@fortunewave)


    4 years, 10 months ago

    In global settings I set up “Use Tinymce Editor” as ON. But it doesn’t show on front end when submitting posts to users blog, plain text only. How to activate this feature?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @fortunewave,

    Thank you for writing to us.

    It seems like the issue is specific to your site, where one of the existing plugins on the site could be conflicting with ProfileGrid. Could you please check it after deactivating all other plugins on the site, except for ProfileGrid?

    If the issue persists, please share your site’s admin dashboard access temporarily by creating a new admin user with our support email address [email protected] in order to investigate this in detail.

    In case the issue is resolved after deactivating all other plugins, you’ll need to identify the plugin creating the conflict with ProfileGrid and keep it deactivated. You can check this by activating the plugins one by one and trying to recreate the issue after each activation.

    Thread Starter fortunewave

    (@fortunewave)

    Thank you @profilegrid0
    Indeed, there was a conflict with one of the theme plugins. After deactivation and activation back all has become normal.

Viewing 2 replies - 1 through 2 (of 2 total)
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