Bloques

Hey there, @facetiendas! Thanks for contacting us. I’m happy to help you.

Good evening, I have problems with the WordPress update with the change to blocks. The Virtual POS or payment gateway is not recognized, only with the classic one. How can this problem be solved? My POS is with Square. Thank you if you can help me.

Do you mind sharing more details about what is going on?

You mentioned your virtual POS is not recognized, can you share exactly what is happening?

Are you getting any error messages? If so, can you share a screenshot of it with us?
I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

Hola, buenos días. Gracias por la atención, si en una de las ultimas actualizaciones de WordPress se cambio el sistema de pagos clásico que podemos ver o editar en “finalizar compra” a un sistema de bloques, eso hace que ahora se tenga problemas de incompatibilidad y no reconozca la pasarela de pagos de square y otros, por tanto no tengo tpv para cobrar a los clientes, voy a la pagina. Llame a square y me indicaron que se debe a esa ultima actualización de wordpress y le esta ocurriendo a miles. En resumen al parecer muchos tpv o pasarelas de pago no son compatibles con el sistema de bloques

Hey, @facetiendas!

Hello, good morning. Thank you for your attention. In one of the latest WordPress updates, the classic payment system that we can see or edit in “checkout” was changed to a block system. This means that now there are incompatibility problems and the Square and other payment gateways are not recognized, so I do not have a POS to charge customers. I go to the page. I called Square and they told me that it is due to the latest WordPress update and it is happening to thousands. In short, it seems that many POS or payment gateways are not compatible with the block system.

Thanks for the explanation ??

Our Square plugin is compatible with the Checkout Block and should not stop working if you are using it.

If Square is the only issue and you want to keep using the Checkout Block, we can help you investigate what is going on, just let us know.

But if you have other payment gateways that are not compatible with the checkout blocks and want to go back to the shortcode, I’ll share below the steps so you can do this, okay?

• Go to Pages > Click on the Checkout page to edit it
• Delete the checkout block
• Add the shortcode block
• On the shortcode block, add:

[woocommerce_checkout]

• Save the changes

Now you will have the old checkout on the page.

Please let us know how it goes.

Please let us know if there’s anything else we can do to help or if you have any questions.

Have a wonderful day!

Hola @carolm29 , si el problema es solo con square y los bloques del nuevo wordpress, pues conecto otro tpv o pasarela y me funciona, me podras ayudar porque realmente quiero conectar mi web con el tpv de square, siempre lo he tenido con ellos . Indicame todas las opciones que tengas. Gracias

Hey, @facetiendas!

Hi @carolm29, if the problem is only with Square and the new WordPress blocks, then I connect another POS or gateway and it works, could you help me because I really want to connect my website to the Square POS, I’ve always had it with them. Please tell me all the options you have. Thanks

If the issue is only with Square, let’s investigate to find out why it is not working ??

Can you please share more details about what is happening?

Are you getting any error messages? If so, can you share a screenshot of it with us?
I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) and Square errors under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors and Square errors.
You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

Looking forward to your reply.

Have a wonderful day!

Cual es el complemento para square de woocommerce?

@carolm29

?Cuál es el complemento para square de woocommerce?

Hi @facetiendas,

What is the plugin for square for woocommerce?

When we mention the plugin Square for WooCommerce, we are referring to this plugin here.

Could you please share the details my colleague had asked in the previous reply up there?

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) and Square errors under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors and Square errors.
You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

Looking forward to assisting you further.