Viewing 9 replies - 16 through 24 (of 24 total)
  • Hey SumoMe….Never mind! I had already found the issue…it was on my end, not setting the thingy the right way!

    Thanks for ALL your support.
    xxoxo from Mexico.! ??

    Piscolar

    (@piscolar)

    Hi guys, just installed the app and activated it. I want to register it on my site per the instructions but I can’t see the bar show up. Any insight?

    My site is https://www.patstedman.com

    Thanks in advance ??

    Plugin Author Sumo

    (@sumome)

    @piscolar

    Its working ?? It’s just a little hard to see because of all the blue

    Top right corner ?? We see it.

    Hi guys,
    I’m having a problem, I’ve just installed this plugin using WordPress but it didn’t seem to be working, because I don’t see it.
    This is my site:
    https://www.cinemad.tv/blog/

    Thanks!

    Hey guys,
    I’m having the same problem as people above. Could you help pls?
    Page is https://training.kurgan.ba
    Thanks in advance

    So I’ve uninstalled and reinstalled this app 3 times. The stupid blue box sits underneath my scroll bar so I can literally just barely see it all – let alone click on it. It takes a bazillion clicks in that area just to get the blue box to pop out – and then you click on it and it doesn’t work – does nothing. Twice in all of this I’ve gotten the sign up form box to appear but then the submit button doesn’t do anything either. I can’t get help on sumome site because you have to login to get help – well I can’t login cause I can’t get signed up. I event tried their FB page. What kind of app is awesome if there is no actual help resource! My site is https://www.decisive-empowered-resilient.com How do I get signed up if the buttons don’t work?

    Plugin Author Sumo

    (@sumome)

    sabriidelpoy – looks like you got it working ??

    hadzira – Are you using our plugin or installing it manually? Does your theme use the wp_head() function? Are you running and Ad or Popup Blockers?

    I sent another email. that help file is not helpful it makes zero sense to non computer people.
    I reinstalled the app again and it does the same thing. the buttons themselves don’t work or pop up the sign up box now.

    Hi there,

    Not seeing the the badge, or the share app that I configured on my wordpress site. I do see the badge on my dashboard though.

    passport.exit23a.com

Viewing 9 replies - 16 through 24 (of 24 total)
  • The topic ‘Blue Thingy Not Showing’ is closed to new replies.