Blurred images in the store

  • Resolved alecuervas

    (@alecuervas)


    4 years, 3 months ago

    Hi!
    I have been working with 500 px images to hang in the store, but I noticed that the images displayed in the store were blurred and also when accessing each product the image appears blurred, another problem is that the image did not enlarge when you place the cursor on it.
    Then I tried using a 1200px image, in the case of the Cross Bag Unay product, even the image displayed in the store appears blurry but it greatly improved the image that appears when accessing the product and the magnifying glass also works.

    My question is
    How big does the image need to be to make it clear in store and the magnifying glass function work?

    I will appreciate the help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @alecuervas

    At first, thank you for your response and for choosing our themes.

    We need the direct link to the page where the issue appears to investigate the issue, the link you shared requested some login info and we cant see the content.

    Kind Regards

    Thread Starter alecuervas

    (@alecuervas)

    Hello, thanks for the answer,
    I am still in a test space, I have not yet uploaded the page to a hosting. In any case, will there be another way that you can see it?

    Hi @alecuervas

    The one way is to share the screenshots of the issue and screenshots of the customizer options for the Woocommerce Product Images section.

    To share the screenshots please try to use https://imgur.com/

    Kind Regards

    Theme Author WP Royal

    (@wproyal)

    Hi,
    If you have any other Questions feel free to open a new Forum Support Topic and we will do our Best to help you.
    Kind Regards,
    Nick

Viewing 4 replies - 1 through 4 (of 4 total)
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