Blurry image

  • Resolved orthas

    (@orthas)


    5 years, 1 month ago

    Hey there
    The logo on the top bar is blurry. I have tried a few fixes via custom CSS but have had no luck. Can you please check and let me know what I can do to change this
    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author Pitabas

    (@pitabas106)

    Hi @orthas,

    Thanks for using the Ascent theme.

    I just checked your website and you used a small size of logo image, that is the cause your logo looks blurry.

    So here I can only suggest to use a large size of logo image or use SVG image.

    Thanks
    Pitabas

    Thread Starter orthas

    (@orthas)

    it resizes it to that. The uploaded file is much larger. I have tried different sizes but they keep getting resized and when I add in additional CSS to make it larger it is still blurry

    Theme Author Pitabas

    (@pitabas106)

    @orthas,

    First, upload a large size logo image and write CSS to resize it.

    Thread Starter orthas

    (@orthas)

    @pitabas106,

    Same issue. I have tried this before. The image is 303×62 and I added the custom CSS but is still blurry. Here is a comparison between the file and whats showing on the site

    https://drive.google.com/open?id=134s7QYRMV3a5Kyhq8jBfnxhb3S3mdGFu

    • This reply was modified 5 years, 1 month ago by orthas.
    • This reply was modified 5 years, 1 month ago by orthas.
    Theme Author Pitabas

    (@pitabas106)

    @orthas, it seems your large image showing a large white background, please crop the white area and upload.

    Its better use an SVG logo to fix the blurry issue.

    Thread Starter orthas

    (@orthas)

    Thanks for the reply. It should be a png with no background and it won’t let me upload SVG. I tried a plugin but then it wouldn’t crop

    Theme Author Pitabas

    (@pitabas106)

    @orthas: Please use any WordPress SVG support plugin to allow SVG file upload to WordPress.

    Hope it will solve your problem.

    Thread Starter orthas

    (@orthas)

    Finally got it to work. I was getting the failed to crop error and for a long time I was pulling my hair out but then I saw the skip cropping button at the bottom. And wouldn’t you know it. PROBLEM SOLVED!!!

    Thanks for the help @pitabas106, great theme and support

    Theme Author Pitabas

    (@pitabas106)

    Hi @orthas,

    Glad to know that it works for you.

    If you really like our support and theme please write a good review here at https://www.ads-software.com/support/theme/ascent/reviews/#new-post

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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