Blurry images only on chrome desktop

  • Resolved creativecritters

    (@creativecritters)


    3 years, 11 months ago

    hello, i have been using optimole for a while but have run into a problem that i can’t solve.

    1) images on desktop chrome is blurry, desktop firefox and safari are not blurry and look great.
    2) chrome on mobile works great, not blurry.
    3) using developer tools the images are being served as wepb, but if i right click the image it allows me to save some images as PNG and JPEG.
    4) I’ve checked the sizes of the images, they are all bigger than the size they are to be displayed as.

    I have tried a few different things:
    1) clearing all my caches (optimole, lscache, browser cache)
    2) uploaded some images double the size and enabling retina images.
    3) Image quality to 100%

    I think one of the most important things i have found is, if i clear my optimole cache the images appear sharp on the 1st load, but if i reload the website again for a 2nd time, they become blurry straight away. Seems to be some sort of caching issue with optimole and chrome considering it works fine on friefox and safari.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Vytis

    (@bvytis)

    Hi @creativecritters,

    As you have sent all the same questions via our support platform I have replied to you there and let’s keep the discussion there if possible, there is no need to duplicate posts on the forum as we reply to all emails also ??

    Thank you!

    Thread Starter creativecritters

    (@creativecritters)

    Thought i would ask here as other people may have experienced the same issue and may be able to help.

    Thanks i’ll wait for your reply.

    Were you able to find a solution in the other thread? I am having the same issue so I’d be curious if you could post on here too.

    Plugin Support Vytis

    (@bvytis)

    Hi @acgorecki,

    Please open a new thread or contact us here: https://optimole.com/ (bottom right corner).

    We will check your website and confirm what could be the issue. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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