Blurry & Poor image quality

  • Resolved christie21

    (@christie21)


    1 year, 3 months ago

    I’ve been using optimole for years with no issues, but all of a sudden every image uploaded to the shop is blurry (especially when viewed on mobile). I have tried absolute everything & am now at my wits end with it, so any help would be appreciated! I would like to add that I am using Divi & it states there may be possible issues (“It seems your are using?Divi?right now.
    In order for Optimole to replace the images in your Divi pages, you will need to go to?Divi -> Theme Options -> Builder -> Advanced -> Static CSS File Generations?and click on Clear for the images to be processed.”) << which I have indeed done 4 times now, including clearing all caches but still no luck.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimole

    (@optimole)

    Hi there,

    I’ve checked your site, and it looks good on my end. Can you share how it looks on your end and how they should be actually looking? Also, would you mind sharing the browser you are using to view them by going here https://www.whatsmybrowser.org/?

    Looking forward helping you!

    hello, I am having the same problem. I understand that this might have something to do with optimole serving lower quality image based on the internet speed but I am on a pretty fast broadband here and my top background image still looks really bad. I tested it on different devices including retina displays with the same result. if the plugin author is checking this thread, would you mind taking a look at my dev site perhaps provide some answers. thank you kindly.

    dev.robotics-centre.com

    Plugin Support Kush

    (@kushnamdev)

    Hi @yoshid

    Can you please create a new topic here by providing all the information (issue description, screenshots, error etc) ?

    Thank you!

    never mind, I figured out what the problem was. webp file was compressed a little too much which resulted in poop quality image. nothing to do with the plugin I think.

Viewing 4 replies - 1 through 4 (of 4 total)
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