• Resolved lucianuzzaci10

    (@lucianuzzaci10)


    hi, the thumbnails on the homepage are blurry even though I uploaded a quality image. What can I do? I also tried to regenerate the thumbnails with a plugin but nothing seems to work! Thank’s

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey @lucianuzzaci10,

    Thank you for using Hestia and for reaching out to us!

    I’ve reviewed your website, but I couldn’t see the issue with blurry thumbnails. From my end, the images look clear https://imgur.com/a/AruPzYI.

    Could you please let us know if the problem has been resolved on your end, or if it’s still occurring? Any additional details you can provide would be helpful.

    Best regards,

    Mara

    Thread Starter lucianuzzaci10

    (@lucianuzzaci10)

    they look dull, low quality. In reality the uploaded images are very clear. It happens in some articles too.

    Hi @lucianuzzaci10,

    Thank you for using Hestia.

    I’ve checked your website, and it seems that the featured images for your posts are set at 360 x 240px.

    My recommendation is to:

    1. Clear the cache if you’re using a caching plugin.
    2. Reupload a high-quality image with at least 900 x 600px for one of the posts and then check the blog page again.

    The issue might also be caused by an image optimization plugin if it’s resizing the images, so you may want to check that as well.

    If none of these work, you can try using a plugin that will regenerate the thumbnails like this one https://www.ads-software.com/plugins/regenerate-thumbnails-advanced/.

    I hope this helps!

    Best regards,

    Mara

    Thread Starter lucianuzzaci10

    (@lucianuzzaci10)

    The problem is mainly with smartphones.

    I tried to regenerate the thumbnails, but unfortunately nothing changes. I always upload images of 650px size (the longest side and the other is automatically generated). I’ve never had this problem before. Is uploading 900px images a bit too much or not? They would be heavy.

    rodicaelena

    (@rodicaelena)

    Hi Lucia,

    I’ve checked your site and indeed on single post pages the images are blurry. That’s expected as they are quite small in size, and how the theme is built, it’s using the images to fill the entire area of the header, which basically covers the entire area of the screen.

    My suggestion would be to use bigger sized images, and use an optimization plugin like Optimole, or something similar to make sure those images are optimized and not heavy on the site.

    Hope this helps.

    Kind regard,

    Rodica

    Thread Starter lucianuzzaci10

    (@lucianuzzaci10)

    The problem is that it hasn’t always been like this. I installed Hestia in mid-June and the photos have always looked good. It’s been happening for about two weeks. I’ve always uploaded the 650px photo and they looked great, I don’t know what happened.
    By the way, in the old articles there are even larger photos and they still look male. I don’t know what to do, also because in a travel blog the images are an important part!

    PS. I add that when I upload them they are very visible, as soon as I insert them into the article they become blurry.

    Hi,
    I’m really sorry you are still experiencing issues.

    It’s weird what you mentioned, that everything looked good until some weeks ago, as we didn’t do any changes that could be related to this.

    Here are a few things that come to mind that can be related to this:

    • if you are using any plugin for optimizations, or the hosting is doing any type of optiomizations, that is worth checking
    • in case you are using a child theme, make sure no code added there is influencing this

    Hope this helps in some way.

Viewing 7 replies - 1 through 7 (of 7 total)
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