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Hi @troglos ,

I hope you are doing well.

Can you please share the screenshot so we can look into it and get back to you with a solution.

Thanks and regards,
Support Team – WPExperts

Sure

Hi @troglos,

I hope you are doing well.

Let us discuss this issue internally and get back to you with a solution.

Thanks and regards,
Support Team – WPExperts

Sounds great, let me know if I can do anything to accelerate the investigation.

Hi @troglos,

I hope you are doing well.

Our team is looking into it and get back to you with a solution.

Thanks and regards,
Support Team – WPExperts