body class is gone continue

  • Resolved futureyoon

    (@futureyoon)


    3 years, 7 months ago

    As pre the requested, open a new thread (https://www.ads-software.com/support/topic/body-class-is-gone/#post-14303891)

    redirect is not working when Advanced Tools > Security Headers is activated.

    scenairo is as below.
    activated : Advanced Tools > Security Headers and slug is ‘sign-in’

    Let’s say
    domain.com/dashboard is a private page (only logged in user can access) > so it will redirect to domain.com/sign-in page with ?redirect-to=httpssomethingsomething.

    after logged in, it should redirect the user back to the initial private page, right? but that part is not working…

    as mentioned in the previous topic, i am using buddyboss theme, I don’t use any plugin for this redirect feature.

    can you help take a look?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @futureyoon,

    Thank you for reaching out to us.

    Can you please confirm if the visibility condition of the page is set as private? Or is that any plugin feature?

    I checked this based on a page where I set the visibility condition as private but was unable to replicate the issue. Can you please download the Defender configuration from your site and share it with us so that we can take a closer look at this? Please share the configuration file using any cloud storage like Google Drive or DropBox.

    Please find more about downloading Defender configuration here: https://wpmudev.com/docs/wpmu-dev-plugins/defender/#configs

    Looking forward to hearing back from you.

    Kind Regards,
    Nebu John

    Thread Starter futureyoon

    (@futureyoon)

    I have found something to share with you but I sent you an email via
    https://wpmudev.com/contact/#i-have-a-presales-question as it carries some level of confidential info

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @futureyoon

    Thanks for contacting us!

    While I could see the issue on your video, I must say that I couldn’t so far replicate it on my end, on test sites of mine. We’d need to do some more testing on this (as explained in message response).

    Kind regadrs,
    Adam

    Thread Starter futureyoon

    (@futureyoon)

    Hi Adam, I dropped an email to you and please let me know if you are taking a look on this further. Thx

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @futureyoon,

    Thank you for sending us the email, I checked and was able to replicate the issue on your site. I was also able to notice the layout of the login page breaks when Defender Mask Login Area feature is activated.

    This is more to be a conflict issue and it’s recommended to run a complete conflict test to identify the exact pair of plugins that causes the issue. Can you please explain how the layout of the login page is configured? Can you please deactivate the plugin and check if the issue still persists?

    If that didn’t help, can you please do a complete conflict test as what I understand is that you did the previous test with essential plugins active on the site. Please do the test with any default WordPress theme like Twenty Twenty One activated.

    Let us know the result so that we can check the issue further.

    Kind Regards,
    Nebu John

    Thread Starter futureyoon

    (@futureyoon)

    Hi Nebu,

    the issue with login page break has been addressed via earlier post. (https://www.ads-software.com/support/topic/body-class-is-gone/#post-14303891)
    so no worry about that layout issue.

    and adam has contacted me for further troubleshooting last week and I shared more detail with him with the video. but I didnt hear much from him yet. can you please check with him further?

    this issue is happening with pages built from crocoblock jetengine as stated in the video.

    Thank you

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @futureyoon

    Thank you for the video,

    I did a closer look and followed up on the email.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @futureyoon

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 8 replies - 1 through 8 (of 8 total)
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