• Resolved vistaproducts

    (@vistaproducts)


    No body HTML text is showing on the site. It’s affected all of the pages.
    No change was made, no new plug ins were installed when this happened.
    All of the html is still on the editor.

    I tried uninstalling all of the plug ins with no luck.
    WP tech support didn’t see anything that could be causing it and suggested it’s most likely something with the theme.
    The editor is locked in WP, not sure if that is any useful information. I know it used to not be locked.

    Please help!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    Your site showing maintenance page so I’m unable to check it.

    Where it’s not showing editor text? On home like in services or in post or page?

    Screenshots of issue will help to understand and to solve the issue

    Thank you

    Thread Starter vistaproducts

    (@vistaproducts)

    It is all pages and post. Anything that is in HTML.
    Since I have a featured image on all my pages they all only show the featured image and the rest is white/blank.
    The home page shows all text except the html text that is in the Extra Content Options section.

    If you do need to work with a live site, please let me know and I will take it off under construction for you to see.

    I’m not sure how I could display an image or attach on here..

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    I checked latest version of Matrix Lite theme and it’s working fine.

    All html formatted text are showing properly on Home, post and page.

    If you do need to work with a live site, please let me know and I will take it off under construction for you to see.

    Yes please it would be really helpful to understand the issue.

    Thank You

    Thread Starter vistaproducts

    (@vistaproducts)

    It was working fine for me as well since it was updated. I created the Motorization page and Motorization system and options on Tuesday last week and the issue began on Thursday. I tried removing the pages, but it did not fix the issue.

    The site is now live for your review. Thank you.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hi,

    The text you in post is https://vistaproducts.com/measure-orders-install/

    internet view indian diet plan for weight loss and lean muscle mass her explanation

    right?

    and in extra editor

    my review here https://hudsonvalleyweather.com/wp-list.php?idzgbl=best-diet-plan-to-lose-belly-fat-and-gain-muscle

    They have inline css that causing them to disappear.

    Please deactivate plugin one by one and check which plugin causes this problem.

    If you have any cache plugin installed clear cache after deactivating each plugin.

    It’s not about theme it’s a plugin that causing this problem.

    Thank You

    Thread Starter vistaproducts

    (@vistaproducts)

    I do not understand the first half of your reply…

    but I will attempt once again to deactivate the plug ins.
    Will follow up if issue is resolved.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    I notice that your product is hardware based. But when I see at your site source using developer tools I mostly see text like

    how to lose tummy fat at home in one month get the facts hudsonvalleyweather.com hudsonvalleyweather.com

    I see this text in https://vistaproducts.com/products/motorization/

    Is this the text you have put in your editor?

    If not please scan your whole site with a good security and malware scan tool

    I recommend Wordfence

    Or contact to security experts.

    Thank You

    Thread Starter vistaproducts

    (@vistaproducts)

    That is definitely nothing in the editor.

    Okay, I will start there.

    Thread Starter vistaproducts

    (@vistaproducts)

    Update!
    I did find malicious activity in the theme folder.
    I have removed the php file and restored to an older version of the website.

    I appreciate your assistance.

    Theme Author WebHunt Infotech

    (@webhuntinfotech)

    You are welcome ??

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Body HTML Text not displaying on pages/posts!’ is closed to new replies.