BOGO Discount Subtotal Promotion Problem

  • Resolved Izaya

    (@izaya21)


    1 year, 4 months ago

    Welcome,

    I have a problem with BOGO discount when the discount is enabled and limited by a required amount of e.g. $350. When there are products in the cart for this amount the product discount occurs and the cart amount drops to e.g. 300$ making the minimum cart value condition of 350$ not met. How do I fix this?

    Links to two screenshots with configs and cart example:
    https://prnt.sc/RtbkPncCB18U
    https://prnt.sc/bWnrR0WbHVS8

Viewing 1 replies (of 1 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for getting in touch.

    If you want to exclude the cost of free products from the subtotal, you can set it up as shown in the example here: https://nimb.ws/fWROjP

    By following this setup, customers will need to spend $350, excluding the cost of any free products, in order to qualify for a particular offer or promotion.

    Is this the solution you were looking for?

    If that doesn’t help, we kindly request you to open a support ticket through the following link:?https://www.flycart.org/support?and provide us with screenshots of discount rules you have configured and your site URL.

    By doing so, we will be able to conduct a detailed examination of our requirement and promptly provide you with the best possible solutions as soon as possible.

    Really appreciate it.

    Thanks
    Team Flycart

Viewing 1 replies (of 1 total)
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